AI Assistant for MSP and IT
More Billing. More Clients.
Find Answers Faster and Reduce Troubleshooting by 5x per Ticket!
The Challenge
Time is money. Many MSPs, ISPs, and internal IT professionals struggle to find time for growth while battling constant fires and pressure to scale with less. Plus, there are tech shortages, burnout, and turnover.
The Reality
AI isn't coming for your job--it's coming to supercharge it. MSPs who embrace AI will surpass those who don’t.
Don't Get Left Behind.
But How?
Our AI-powered assistant is ready to go, out of the box with a team of virtual senior techs at each user's disposal. Simply provide a few key items to customize the tool to your needs and our AI experts handle the rest.
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We performed all the research, planning, setup, and testing for you—no need to build anything yourself
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We constantly optimize and test the system to ensure your team finds useful answers faster and over time.
WHAT'S THE ROI?
If the average billing rate for your company is $125/hour per team member and each team member can complete 12-15% more billing or close 12-15% more tickets per week. This equals an additional $625/week, $2,750 (based on 22 day month) and $33,000/year per team member. Or it allows you to support 10-15% more users per person.
Don't Believe it? Test Your Time Savings With Your Own Tickets Today!
Free 14 Day Trial!
Skeptical?
See For Yourself
Real-World Example
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NLP Chat Interface. Designed to include IT CONTEXT and reduce manual input.
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Instant, Real-Time Support. For junior level techs and new hires. Available 24/7
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Customized to each user's Job Roles and Experience Levels. Our app understands your IT needs, automating tasks with precision.
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Effortless AI Integration, Utilization, and Updates. Forget the learning curve of prompt engineering. Keeping you updated with the rapid changing AI industry.
We Focus On Your ROI
We prioritize features and problems that TRULY maximize customer ROI.
- Boost Utilization Rates
- Reduce Downtime
- Boost Customer Service
- Fewer Lost Customers
Empower Your Team
Relieves pressure and burnout on managers and senior techs by reducing questions, escalations, and repetitive frustrations.
Instantly Upskills
Instantly fill knowledge gaps, with real-time, conversational guidance that's easy to adopt, quick to deploy and train.
Increase Profitability
Our assistant enables junior-level techs save an average of 30 minutes a day, which leads to one to two more billable hours per week.
With 30+ years as a director in the MSP industry, I’ve seen many tools come and go, but IT Pro Chat stands out. Saving time for each tech daily and streamlining troubleshooting addresses MSPs’ biggest challenges—meeting client expectations and reducing pressure. It’s a game-changer for improving ticket resolution times and delivering better service.
Mike D.
Working on this project has been a remarkable experience. This platform is not just another tool; it’s can really save time by bringing together advanced AI with a deep understanding of IT needs. The vision behind IT Pro Chat is truly innovative, and the commitment to creating a solution that genuinely improves the lives of IT professionals is inspiring. I’m proud to be a part of something that will make a real difference in the industry.
Mark K, Founder of Prompt Advisers, Masters in AI